Beeston Post Office move confirmed

Beeston Post Office’s move to a new location on High Road at WHSmith has been confirmed and will now take place in October.

The move was first proposed in April and the new location is 25 High Road, around 230 metres from its current side on Chilwell Road.

The Post Office say the move will “create a modern open-plan branch with seven days a week service for customers”.

Roger Gale, general manager for the Post Office’s Crown branch network, said: “Our customers’ needs continue to change and we are responding to that, taking the right action to sustain our services for years to come.”

The Post Office’s final plans for Beeston Post Office have been shaped following a six-week public consultation.

There will be new automatic doors at the entrance to the store and the new branch will have its own designated area.

The layout will include low level counters, PIN pads and hearing loops, as well as customer seating.

“WHSmith already operates around 100 Post Office branches throughout the UK and we have been successfully working with them for nearly 10 years,” said Mr Gale.

“They have a proven record of running Post Offices with consistently high levels of customer service.

“We are committed to remaining on high streets and at the heart of communities. We are making changes right across our network to enable us to do so.

“That means adapting to the needs of our customers, who want flexibility and choice about how and when they do business with us, whether that is face to face or on the web.”

The new branch will have four counters and two self-service kiosks, with opening hours from 9am to 5:30pm Monday to Saturday and 11am until 3pm  on Sundays – nine hours more a week than currently.

The last day of service at the current branch is 12th October 2016, with the new branch open from 9am on 13th October 2016.

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